Outsourced IT in Nashville: A Guide for Healthcare Providers

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The amount of electronic information and data healthcare providers are responsible for is undeniably massive. The industry thus requires a wide range of complex technology services, which are often best served through outsourced IT solutions. The ever-growing number of people covered by insurance policies in accordance with the HIPAA Act and various new regulations (including ICD 10) similarly increase the need for outsourced IT health solutions.

As one of Nashville’s leading IT services companies, Affinity Technology Partners provides healthcare providers throughout Tennessee with specialized IT support with an eye toward compliance. The following guide outlines some of the primary features healthcare providers should look for when choosing an outsourced IT company.

What Should Healthcare Providers Expect From Outsourced IT?

  • Quality outsourced IT companies provide healthcare providers with efficient and financially beneficial IT solutions. A significant decrease in the cost of downtime and regulatory/security risks should be expected when outsourcing your IT.

  • Outsourced IT support should allow healthcare providers to focus on diagnosing patients, rather than diagnosing IT issues. Trusted third-party IT service providers should allow healthcare providers to free up internal resources to focus on what matter most – patients – while experienced IT professionals focus on keeping the technological aspects of the industry moving smoothly.

  • Trained outsourced IT professionals should perform dedicated regular maintenance that proactively identifies technological threats and opportunities available to healthcare providers.

  • Outsourced IT solutions for healthcare providers should always include proactive network security strategies, ensuring Hospital Information Systems (HIS) and Electronic Medical Records (EMR) are constantly monitored and protected.

  • Downtime in the healthcare industry as a result of failed technology is simply unacceptable. Reliable back-up and recovery solutions need to be a part of every healthcare providers IT strategy. Third-party IT support services must include a disaster recovery plan that ensures providers can remain on task and patients get the care they need.

  • Engaging IT consultants with experience in medical IT outsourcing ensures that your IT systems take into account the various best practices, guidelines, and compliance requirements specific to the healthcare industry. Healthcare providers need IT solutions that enhance patient care through HIPAA-informed technology consulting and management.

  • Quality outsourced IT solutions will grant you access to state of the art technologies in the healthcare field that may otherwise be absent when utilizing an in-house IT department. This includes equipment buying and management consulting, dealing with vendors and warranties, and generally setting up the best and most up-to-date systems that work for you.

Benefits Outsourced IT Support Provides Healthcare Providers

Some of the key benefits healthcare providers should see from outsourcing their IT services include:

  • Outsourced IT solutions ensure healthcare providers have the updated and comprehensive technology they need without the cost of hiring a full IT department. The increased efficiency and reduced risk that qualified outsourced IT professionals can offer saves money in the long term.

  • As mentioned before, a quality IT partner reduces downtime and keeps healthcare technology systems protected. IT consultants can take on the cumbersome burden of managing sensitive data, ensuring proper storage scalability, and guaranteeing compliance.

  • Outsourced IT solutions result in increased productivity not only because of freed up resources, but also because an experienced IT partner manages the technical nuances of healthcare IT systems and provides training for healthcare staff. This can also greatly reduce the risk of critical mistakes caused by human error due to lack of training.

Since 2002, Affinity has been a go-to for outsourced IT solutions for business of all sizes in Nashville, Tennessee and beyond. Give us a call or schedule an IT consulting service online to find out how a partnership with Affinity Technology Partners can help your business today.