Social Engineering: How Scammers are Using Low Tech Tools to Gain High Tech Access

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Social Engineering: How Scammers are Using Low Tech Tools to Gain High Tech Access

A business’s data is its most important asset. To protect it, companies hire IT services providers to put up firewalls, encrypt passwords, maintain anti-virus software, backup data, and more. It takes the most advanced hacker to break through these barriers outright. However, there are other ways to gain access to your data that bypass these obstacles. Some scammers use human psychology to dig their way in. The technology these people use is low tech, but the strategy is effective. Businesses should be aware of this type of security threat as well and do everything possible to guard against it.

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Chatbots, Live Chat & "Meet with Me" Apps: the Growing Self-Service Side of Sales

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Chatbots, Live Chat & "Meet with Me" Apps: the Growing Self-Service Side of Sales

Today, when we want to learn more about a company, browse for products, or find a place to eat, just about every single one of us with internet access starts with an online search. These search engines are powered by self-improving algorithms that make it easier to find exactly what we’re looking for. Many businesses understand this trend of using technology to get answers and have begun incorporating similar tools right on their homepage.

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Mac, Microsoft, Android: Selecting Your Platforms as They Become More Functional Across Devices

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Mac, Microsoft, Android: Selecting Your Platforms as They Become More Functional Across Devices

In the not-so-distant past, technology companies such as Apple and Microsoft offered significantly different experiences for their consumers. These differences resulted in a schism, where people swore by one software over another almost religiously. While this debate still goes on today, it’s been greatly diminished for several reasons.

To help us carry this practice with us into our daily work managing, supporting, maintaining, and strategizing our client’s IT, our owners, Sean and Betsy Wright, decided to boil the essence of our mission and vision down into a single core values statement.

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