Social Engineering: How Scammers are Using Low Tech Tools to Gain High Tech Access

Social Engineering: How Scammers are Using Low Tech Tools to Gain High Tech Access

A business’s data is its most important asset. To protect it, companies hire IT services providers to put up firewalls, encrypt passwords, maintain anti-virus software, backup data, and more. It takes the most advanced hacker to break through these barriers outright. However, there are other ways to gain access to your data that bypass these obstacles. Some scammers use human psychology to dig their way in. The technology these people use is low tech, but the strategy is effective. Businesses should be aware of this type of security threat as well and do everything possible to guard against it.

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Chatbots, Live Chat & "Meet with Me" Apps: the Growing Self-Service Side of Sales

Chatbots, Live Chat & "Meet with Me" Apps: the Growing Self-Service Side of Sales

Today, when we want to learn more about a company, browse for products, or find a place to eat, just about every single one of us with internet access starts with an online search. These search engines are powered by self-improving algorithms that make it easier to find exactly what we’re looking for. Many businesses understand this trend of using technology to get answers and have begun incorporating similar tools right on their homepage.

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Mac, Microsoft, Android: Selecting Your Platforms as They Become More Functional Across Devices

Mac, Microsoft, Android: Selecting Your Platforms as They Become More Functional Across Devices

In the not-so-distant past, technology companies such as Apple and Microsoft offered significantly different experiences for their consumers. These differences resulted in a schism, where people swore by one software over another almost religiously. While this debate still goes on today, it’s been greatly diminished for several reasons.

To help us carry this practice with us into our daily work managing, supporting, maintaining, and strategizing our client’s IT, our owners, Sean and Betsy Wright, decided to boil the essence of our mission and vision down into a single core values statement.

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Hey Nashville Insurance Agencies, Have You Ensured that Your IT is Secure?

Hey Nashville Insurance Agencies, Have You Ensured that Your IT is Secure?

Insurance is all about offering protection and peace of mind. Insurance agencies across Nashville seek out the same sense of protection and peace of mind from their own managed IT services that they strive to give to their insurance clients. In order to remain competitive in today’s business climate, your insurance business needs an IT strategy that provides the space for secure, responsive, and seamless interaction with your clients. Secure IT solutions should be a priority for every insurance agency as clients expect communication around personal billing information and claim history data to be handled efficiently and securely.

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What Printers Need from an Outsourced IT Company

What Printers Need from an Outsourced IT Company

There are a variety of needs that quality outsourced IT providers should cater to when working with printers. Managed IT services can enhance your expertise, improve productivity, and keep printers up and running – all while being cost-effective in the long run.

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Outsourced IT in Nashville: A Guide for the Entertainment Industry

Outsourced IT in Nashville: A Guide for the Entertainment Industry

The entertainment industry sits among the most bullish industries planning to significantly boost IT outsourcing solutions. The reason for this extends beyond achieving long-term cost efficiencies. It is also a response to recent dramatic shifts in fundamental aspects of the entertainment industry itself. As ever-changing new models for technology, distribution, and business constantly cause the entertainment industry to evolve, comprehensive outsourced IT solutions are needed in order for entertainment businesses to keep up.

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